Affordable homes, found faster.
BoroughLets is an all-in-one platform helping councils match households with private rented homes they can afford.
It exists to help families move on from temporary accommodation, by bringing the search, the people and the process together.
Recorded in a demonstration environment. Every household shown is fictional and every figure is illustrative.
Every week a family spends in temporary accommodation is a week they are not yet home.
Finding them a private let means searching site by site, checking every rent against Local Housing Allowance, and chasing agents by phone.
A search that covers one platform at a time, never the whole market.
Affordability worked out by hand, household by household.
Calls, emails and offers scattered across inboxes and notebooks.
BoroughLets brings it into one place, from the first search to the day they move in.
From the first search to the day they move in
Five things BoroughLets does, in the order a case actually happens.
Find
Every morning, BoroughLets maps the private lets across London that a family on Local Housing Allowance can actually afford, borough by borough.
As you describe the family, BoroughLets works out their bedroom need and their Local Housing Allowance. Mark them as in temporary accommodation, and it records what their stay is costing the council.
Engage
Pick the homes that fit, add a personal note, and the shortlist lands straight in her inbox. It is tracked on her record, so the team can see when it was sent and whether she has opened it.
Need to speak to a family? Call them straight from their record, on the council's own number. When you hang up, BoroughLets transcribes the call and drafts a summary for her record.
A drafted summary has to be reviewed and confirmed by the caseworker who made the call. Once confirmed it cannot be altered, and the original draft is kept alongside it.
Place
When she chooses a home, reserve it, so the whole team can see it is spoken for. Every step to the keys is tracked: the viewing, the offer, the checks, and the move.
The whole team sees every placement at a glance, and anything that stalls stands out.
The difference, in numbers
Managers see it add up: temporary accommodation spend avoided, how quickly families are placed, and whether tenancies last.
Figures from a demonstration environment with fictional households. Illustrative only.
Your whole caseload, from day one
Bring your existing caseload across in one upload, with every row checked before anything is saved. Nothing is written until you have seen what will be written.
New applicants can be registered just by describing them, in text or by voice, then reviewed and confirmed before the record is created.
AI that drafts. People who decide.
The platform is a decision support tool for trained caseworkers. It does not make automated decisions about people.
A person always signs off
No AI output reaches a record without a named caseworker confirming it, and the original draft is kept.
Affordability you can explain
Bedroom need and Local Housing Allowance come from published rates and documented rules, not from a model's guess.
Nobody is scored or ranked
AI is not used to assess, score or rank applicants. It helps with searching and with writing things up.
Questions councils ask
Where does the property data come from?
BoroughLets aggregates publicly listed private sector properties from the major private sector platforms, checks each one against the household's Local Housing Allowance, and refreshes the catalogue every day. Listings expire automatically after 90 days, so stale properties fall out on their own.
Does it replace our housing management system?
No. BoroughLets sits alongside it. It does the private rented search, the household affordability, the contact with the family, and the placement tracking. It is not an allocations system and it does not make statutory decisions.
Who can see the data?
Only named accounts your administrator has created. There is no self registration and no public access to any data. Every user signs in with multi factor authentication, holds a defined role, and every action is written to an audit trail.
Where is the data held?
In the United Kingdom. The platform runs entirely on managed cloud services in the London region, and personal data sits inside the council's own boundary.
How is AI used, and what are the limits?
AI turns a plain English search into filters, flags listings that look implausible for a person to check, and drafts a summary after a call. It never decides anything about a person, and no draft enters a record until the caseworker who made the call reviews and confirms it.
How long does it take to get started?
A first demo takes 30 minutes. From there a pilot is usually six weeks: accounts and roles in the first week, your existing caseload imported and checked in the second, and live casework from the third.
BoroughLets. Built for councils. Made for families.
Tell us about your caseload and we will show you the platform against your own borough's Local Housing Allowance rates. A first demo takes 30 minutes, online, with nothing to prepare.